Privacy Policy
Information We Collect
At CraftScents, we are committed to protecting your privacy. We collect various types of information to provide better services to all our users. The information we may collect includes:
- Personal Information: Name, email address, phone number, shipping address, and billing information.
- Non-Personal Information: Browser type, operating system, IP address, and usage data.
- Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies.
How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your order or inquiries.
- To personalize your shopping experience and provide tailored content.
- To improve our website and services based on user feedback.
- To send periodic emails regarding your order or other products and services.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:
- With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- To comply with legal obligations or to protect our rights, property, or safety, and that of our customers or others.
Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files that are placed on your device to help us recognize your browser and capture certain information. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.
User Rights Regarding Their Data
As a user, you have the following rights regarding your personal data:
- The right to access your personal data.
- The right to request correction of inaccurate data.
- The right to request deletion of your personal data.
- The right to restrict or object to the processing of your personal data.
- The right to data portability.
To exercise these rights, please contact us using the information provided below.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security Measures
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
- Email: support@craftscents.com
- Phone: (123) 456-7890
- Address: 123 Candle Lane, Aromaville, CA 12345
