CraftScents offers a variety of high-quality, handcrafted candles designed for every occasion. Our products include scented candles, decorative candles, and seasonal collections that enhance your home and special moments.

We offer standard and expedited shipping options for all orders. Orders typically ship within 3-5 business days, and delivery times may vary based on your location. You will receive a tracking number once your order has shipped.

If you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please ensure that the candles are unused and in their original packaging. Contact our customer service for assistance with the return process.

You can manage your account by logging in to our website. From your account dashboard, you can update your personal information, view order history, and manage your preferences for future purchases.

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secured for your peace of mind.

If you encounter any issues with your order, please reach out to our customer service team. We are here to help and will address any concerns promptly to ensure your satisfaction.